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Payment related FAQs

Hempistani offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Hempistani’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
Also accepts payments made using Internet Banking, Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries. “Cash on Delivery” is available within India only.

There are NO hidden charges when you make a purchase on Hempistani. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the location.

Your online transaction on Hempistani is secure with the highest levels of transaction security currently available on the Internet. Hempistani uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Hempistani are processed through secure and trusted payment gateways managed by leading banks which provides 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

Hempistani follow a strict compliance towards fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder.

Yes, you can make credit/debit card or internet banking payments through the Hempistani mobile site and application. Hempistani uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.